Engineering work-at-home jobs
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- Clean and well maintained premises.
Depending on your business, the list could go on! But you have the idea. No doubt you could add many more.
Review and Take Action
Date:
- Clean and well maintained premises.
Depending on your business, the list could go on! But you have the idea. No doubt you could add many more.
Review and Take Action
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Date:
You’ve Listened!
Having gone to the trouble of asking your customers what they expect of you, don’t forget to provide them with some feedback. If you gathered ideas from the shop floor, put up a notice thanking everyone for their participation and listing the expectations you are taking action on. Why not display an Expectations Charter?
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If you had responses via e-mail, reply and again outline what you have done. You could even list the expectations on your web site.
Having gone to all this trouble of asking, reviewing and taking action, it’s all too easy to forget what you committed after a few weeks or months. Make sure that at least once a quarter you re-visit the original list and check that you are still delivering what your customers expect of you.