How many times have you left a store dissatisfied with the service you got? How many times will you go back to that store again? It is not surprising to find that many organizations are very interested in making a good impression, the impression they make on you, the customer, is vital for their company.
So feedback from mystery shoppers are often a key factor for those companies in their efforts to improve the standards for customer service. Persons that think they have something to add to the ongoing improvement of customer service are suitable for a job as a mystery shopper. If you like to shop and get paid for it, you can have the perfect job.
So what is the catch?