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Personal phone numbers, including cell phones, may be registered. Phone numbers remain in the registry for 5 years. After that time, they may be re-registered. Calls from charities, from or on the behalf of political organizations and those from telephone surveyors are not restricted under this law. Additionally, if a consumer already has a business relationship with a company, that entity may call and solicit the consumer. A person may also give written permission for specific companies to call them to solicit business. The registry is only for personal phone numbers and business phones may not be put on the no-call list.

The list is updated every month and telemarketing companies are responsible for recording any new numbers every 31 days and deleting those phone numbers from their call lists. Law enforcement officials have access to the registry in order to confirm that businesses are in compliance with the law. Telemarketers and other businesses can face high fines (up to $11,000 per complaint) if found in violation of the regulation.

1. If you are purchasing insurance leads from a company, the service providing the names and numbers should guarantee that they are not on the no call list. If you do phone a number that’s in the registry, the business from which you bought the lead should agree to pay any fines connected with the violation. A responsible lead provider will have a written policy concerning the law.
2. There will, of course, be certain criteria used by the lead supplier to evaluate whether or not your call falls under their guarantee. A company will protect you if the number is on the no call list on condition that: * The number that you called was the correct number supplied by the lead provider.

* The person you contacted then requests that you refrain from calling again and you follow their instructions. * You call between the legally determined hours for telemarketing calls (from 8 am to 9 pm).

* You identify yourself in the proper manner to the lead.

* You are professional and courteous when calling the potential customer.